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ABN 99 166 335 762

1300 655 808 | ©2019 BY NATIONAL GRID SUPPORT SERVICE | SUPPORT@NATIONALGRIDSUPPORT.COM.AU

Support

NGSS community PORTAL

NGSS' simple to use customer login portal means access to updates and information is one click away.

 

SOLAR CONCIERGE

Email, SMS or Call your personal concierge 12 hours a day to check on an order, make changes or just say hello.

 

Safety

New regulations around the safety of Solar PV systems came into place around the country in 2016. Dec 2016 brought about an end to various government tariff rebates for those who locked them in years ago. NGSS has trained our CEC accredited installers and implemented new, more rigid protocols around the safety of our systems. By ensuring we use reputable branded hardware from premium suppliers you can ensure that there are no risks taken by cutting cost with installations.

Memberships and accreditations for your peace of mind

Accepted and tested.

 

Superior grade roof mounting.

We utilise the latest technology in roof mounting hardware, so that your system stays connected to the roof for longer than average roof mounting hardware. For further details on specific hardware suited to your project please contact us here.

 

Connection

We love to stay connected to our customers. With the most sophisticated technology, we can do our best to ensure your system is connected and working after installation and commission.

 

We also provide you access to insights into how to best use your energy and maximise your returns with your system.

Forming a connection, keeping a connection.

First-year monthly updates on system performance and savings. Email notifications and updates on how your system is performing. Tips and tricks on how to get the most out of your system. Help on how to get the most out of your energy retailer.

 

Tech.

At NGSS we use sophisticated technology to assess and design systems that consider everything from tree heights to sun trajectories.

 

Our dedication to adopting the latest technology means you have access to greater peace of mind when it comes to our recommendations.
 

SEE WHY THE NATIONAL GRID SUPPORT SERVICE RANKS HIGHER THAN MANY 
CONVENTIONAL SOLAR RETAILERS.

We Always Deliver

Welcome to the National Grid Support Service. Beginning as an organisation to complement the Australian solar industry with the growing requirement to service, update and upgrade systems, NGSS continues to expand and support many Australians on their path to energy freedom.

The NGSS Advantage

C-S

Concierge Service from the first call to install

10Y

Installation warranty
 

Aus

A family business owned and operated in Australia.

"Very sophisticated and caring"

Duane Ward, Newrybar NSW

Contact Duane and ask him more about the NGSS experience

"Super company to deal with. Got some batteries from them, great price and exactly what I was looking for"

Damien Murphu, Warrugul Vic

Contact Damien and ask him more about the NGSS experience

"Honest and very organised"

Sandy, Launceston

Contact Sandy and ask her more about the NGSS experience